SMS messaging policy

How Diviine handles SMS consent, message frequency, STOP and HELP keywords, quiet hours, Do Not Call suppression, and A2P 10DLC compliance for real estate texting.

Diviine customers are the sender of record for every text sent from their account. Messages go only to leads who provided their number and asked to be contacted, through a Diviine capture form, a booking page, a listing portal inquiry, or by texting the agent first.

Consent, frequency, and opt-out

  • Consent is logged with timestamp, source page, and IP address, and is never a condition of purchase
  • Message frequency varies by conversation; message and data rates may apply
  • Reply STOP to unsubscribe or HELP for help; opt-outs are enforced account wide
  • Quiet hours, per-lead caps, and Do Not Call suppression are enforced by the system

Data sharing

Mobile numbers and consent records are not sold, rented, or shared with third parties for their own marketing. Detail is in the privacy policy, and the compliance overview lives on the trust page.