Trust and compliance

How Diviine handles consent, TCPA compliance, opt-outs, data ownership, and security for real estate lead messaging.

Consent and TCPA

Diviine messages leads who contacted you. Every SMS thread supports STOP and opt-out handling, and quiet hours are respected by default.

Your data stays yours

Your leads, conversations, and CRM records belong to you. Export them at any time, including after cancellation.

Human in the loop

Review mode is the default. Nothing sends without your approval until you decide to turn on autopilot.

Frequently asked questions

Is AI texting real estate leads TCPA compliant?

It is compliant when you capture prior express written consent, honor quiet hours, identify yourself, and process opt-outs immediately. Diviine enforces all four automatically and stores a timestamped consent record for every contact.

Does Diviine respect quiet hours?

Yes. Outbound SMS is restricted to 8am to 9pm in the recipient's local time zone by default, and you can tighten the window further per workspace.

How are opt-outs handled?

STOP, UNSUBSCRIBE, and similar replies suppress the contact instantly across every channel and sequence. Suppression is permanent unless the contact opts back in.

Do consumers know they are talking to AI?

Diviine discloses AI assistance where required and you can enable disclosure globally. Every conversation is logged in full so your broker or compliance officer can audit it.

How is my lead data stored and secured?

Data is encrypted in transit and at rest, isolated per workspace with row-level security, and never used to train third-party models. You can export or delete your data at any time.

Can my broker review conversations before they go out?

Yes. Autopilot can be set to draft-only so a human approves each reply, and you can switch individual lead sources between draft and autosend.