A complete conversion system for agents and teams: routing, response standards, cadence, qualification, booking, accountability, and the numbers to review weekly.
A conversion system is what lets a team of five convert like a team of fifteen. It is routing, standards, cadence, and a scoreboard, written down and enforced by software rather than by memory.
Round robin with a fallback. If the assigned agent has not responded within a set number of minutes, the lead reassigns. Without a fallback, one agent at a closing quietly costs you the week's best inquiry.
Under five minutes to first reply, minimum eight attempts, every conversation logged. Standards only exist if they appear on a dashboard someone reviews.
One cadence for the whole team so coaching is possible. One qualification script so the pipeline data is comparable across agents.
Diviine handles routing with a response fallback, replies within 60 seconds regardless of who owns the lead, enforces one cadence, and gives the team leader a live view of all five numbers. Brokerages can see the same view per office. Team pricing is $297 a month after the 30-day pilot.
Round robin with an automatic reassignment if the first agent has not replied inside your response window. That single rule recovers a meaningful share of lost leads.
Median response time, contact rate, qualified rate, appointments booked, and appointments held, broken out by agent.
Yes, minus the routing. The standards, cadence, and scoreboard matter just as much when you are the only agent.